Q/A
How do I package my letters? Enclose your
letters in a larger envelope with the correct postage on each envelope, order
form and fees.
Currency: Payment is in US currency. Frequent
mailers can request to set up a prepaid account that allows
the fees to be deducted each time you re-mail.
Postage: Make sure you place the correct postage
on the envelope to be re-mailed or enclose an additional amount
for the postage. If a letter is over 1oz. add additional postage
for us to send to the re-mail destination. Orders from foreign
countires must include extra for USA postage. Currently the
post office charges 49 cents per ounce and 22 cents for each
additional ounce remailed from the USA.
Truly Anonymous: We do not keep track of who
mailed the letter, the re-mail location and the destination.
Once a letter is re-mailed all materials are shreaded.
Tracking: Due to being anonymous we can not
track your re-mail but by purchasing the post card option. A
post card will be sent to you when your letter is re-mailed
from your selected re-mail location. In this case we need to
have YOUR address to send the post card to.
Verification: Select the post card option. A
post card is mailed from your selected re-mail location directly
to you.
How long does it take? Best estimate, include
the time to mail the letters to us, we resend them to your selected
re-mail location and the time it takes to arrive at its destination.
Contacting you: We usually do not need to contact
you. BUT we have experienced a few proplems, the fee was not
enclosed, the re-mail location was not completed or we couldn't
read your writing. Since it is anonymous we can not contact you
unless you specify the contact information or have a pre-paid
account. Remember! We shread all materials once your letters
have been re-mailed.
Special Post Marks: You must send your re-mails to us for a special postmark at least 10 days in advance of the event.
Pre-paid orders: Contact us for directions on how to establish a pre-paid account via PayPal
Forgotten password for viewing your mail on-line: If you have the option of viewing your mail on line, open your account and select "Forgot Password".
